Long Distance Tuning Blues

[Don]

Hi Terry,

Easiest way to avoid that sort of "call back" is to always play a piece on
the piano using the pedal(s). When they say *wow* I ask them to book the
next appointment.

At 01:37 PM 4/8/2003 -0400, you wrote:
>Then they get charged. When on the phone I make a point to say that "of
course, if I find the trouble was my responsibility, there will be no charge".
>
>Just got back. Neither sustain rod, nor the soft pedal rod, were
installed. Oops. My guess is, I'll remember next time!
>
>Terry Farrell

Regards,
Don Rose, B.Mus., A.M.U.S., A.MUS., R.M.T., R.P.T.

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