Sounds to me like you are stuck with footing the phone bill on this one. You could try sending them an email to their support group... but those things normally refere you to a therapy group or something akin to it.... Call em :) Cheers RicB Clyde Hollinger wrote: > Friends, > > I hope someone can help me, or just inform me if I have to pay McAfee > for advice. > > I got an email from McAfee which says in part, "Please upgrade > immediately! To access your new VirusScan features you must first > upgrade your software by downloading the new version." > > The McAfee log-in window is displayed first, asking for my email address > and password. When I give that information and click on the log-in > button, the same log-in window appears again, asking me to log-in. > Well, duh, I just did that! Yes, I checked, and I am using the correct > password. > > So I can't get any further than the log-in window. Any advice on what I > do now? I could call them, but I would feel cheated to pay them to fix > a problem they should fix without cost. Help! > > Regards, > Clyde Hollinger, RPT > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives -- Richard Brekne RPT, N.P.T.F. UiB, Bergen, Norway mailto:rbrekne@broadpark.no http://home.broadpark.no/~rbrekne/ricmain.html http://www.hf.uib.no/grieg/personer/cv_RB.html
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