Altenburg/Samick grand action problems

[Ron Nossaman]

>Mike
>
>You will have to repin the action, otherwise you will be coming back
>time after time to fix a few at a time.  This isn't your problem.  The
>customer saved a lot of $ on an inexpensive instrument and it's
>time to pay the piper.
>
>David I.


But gee, what if that's all the money they had to spend, and didn't have 
time to shop around for something cheaper so they would have money left 
over for service? Yea, I know.

If the customer hasn't yet met the dealer the piano was purchased from, 
it's time she did. The tech, any tech, shouldn't be absorbing the abuse 
here. It's time for some communication between the customer, the dealer, 
and a representative of the owner of the name on the fallboard.

Ron N