This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment More obvious than not the constant "close to 100% humidity" compounded = with salt air is causing major havoc on these pianos. They would = probably require at least a day's work every six months to remain = simi-playable. Their attitude toward maintenance sounds verbatim of = what it's like in Las Vegas hotels. Spend a billion dollars on a = hotel/casino, by a piano, forget about it until the legs fall off. They = get regular tuning, sometimes twice a week, but could care less how many = spilled drinks and cigarette ashes are in them, how flat the hammers = are, how out of regulation they are, how beat up they are from constant = moving, etc. Sometimes they give you an opportunity to do SOME work = only if the pianist regularly complains and begs, but pulling the action = and taking it to the shop for a few days is out of the question. The MGM is the worst, (that I am currently aware of). The policy is = that they will not replace any durable good unless their accountants can = ascertain that the item will pay for itself within a five year period, = (i.e. the profits gained from it's use must be able to cover the = replacement cost in five years), few exceptions. Just a hint: The = current pianos are now about 8+ years old and terrible. I think your only hope in this case is to professionally present = yourself to the company's entertainment department chief and detail your = findings. Present a rehearsed argument as to why the work is necessary = given the replacement cost of the instrument, (and when it comes down to = it, longevity and replacement costs are what they are most interested = in). If you can present them with some long term expense figures, = possibly even some maintenance recommendations in a letter directly from = Steinway, you might be able to wedge a crowbar into their wallets. Good luck, Rob Goodale, RPT Las Vegas, NV <major snip> What I can't understand is how a piano can get to 4 years old in a = situation where it is played constantly and still not be stable in the = above area. What have I missed. No I did not do the other pianos or do more work on the main one, = reason, they only want the pianos tuned and that's all they will pay = for. Doing the extra was for my benefit. Still learning. But, I am = annoyed that I can't do my job as I want to. Regards Tony Caught Darwin Australia ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/cc/c5/ad/8f/attachment.htm ---------------------- multipart/alternative attachment--
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