Alan, Yes, so much for dealer prep, but what about the lack of thoroughness by technicians who serviced the piano the last sixteen years? As to guarantees, they vary. Ten-year seems to be the most common. According to the Piano Book, the following is true for some of the better-known brands: Lifetime/12-15 years, Knabe, Mason & Hamlin, Samick, Weber, Young Chang 25 years, Astin-Weight 12 years, Hyundai, Charles Walter 10 years, Bluthner, Bosendorfer, Boston, Essex, Estonia, Everett, Kawai, Kemble, Pearl River, Petrof, Pleyel, Sauter, Schimmel, Seiler, Yamaha 5 years, Bechstein, Fazioli, Steinway Regards, Clyde Alan Forsyth wrote: > Hi List, > Tuned a Kawai upright today that the owner bought new 16 years ago. He > mentioned that the soft pedal didn't seem to do much. I found the original > factory packing still in place which locks the half blow/hammer rail for > transport. So much for dealer prep! I shall phone them on Monday and give > them a flea in their ears. > > By the by, years ago when one bought a new piano you were given a 20 year > guarantee. Nowadays you only get a 5 year guarantee. Even Steinway only give > 5 years, and I know this because I asked them last year when they held an > exhibition here. They probably fear the consequences of global warming.
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