Dealers, Prep, real success

[Avery Todd]

David,

Sounds a lot like the Baldwin/Yamaha dealer I do some work for. He's
definitely the best dealer I've EVER worked for. And he pays more
than $15.00 for a store tuning! :-) Unlike one of the major dealers
here in Houston! Glad you got lucky. Finally! :-)

Avery

>5. (2001-present) David Abell Fine Pianos, LA----the best piano store in
>California, I'd say.  I have pretty much complete freedom to prepare the
>pianos---Yamaha, Schimmel, Boesendorfer, rebuilt Sty. and M&H---
>so they'll sing to the maximum they're capable of. I have a trust-based
>relationship with the owner, and the store manager---respect both ways---and
>I can't imagine a better situation.
>
>If piano dealers would only realize that their business would radically
>increase if they treated their clients, and their pianos, with basic
>respect, that people can feel when they're being jived, taken advantage of,
>and lied to,
>it would be great.  Is that Pollyanna-ish? Naive?  All I know is that David
>Abell has a tremendous reputation
>for integrity, has the respect of ALL his peers, and sold millions of
>dollars worth of pianos every year out of a small, simple store, spent next
>to nothing on advertising, and had a good time, based on one simple thing:
>the Golden Rule.  He didn't lie to people, and all the pianos were prepared
>by the best guys he could get.
>Nobody ever had to worry about warranties, or anything; you could trust
>David Abell, and that translated into both material and
>artistic/community/social success. Dennis Hagerty, the present owner, is
>wisely continuing that tradition and legacy.  How inspiring.
>
>David Andersen
>
>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives