Charles Walter verticals

[Harriet Lipman]

Hi,

I apologize for intruding on your conversation with a
question.  I have a customer with a Charles Walter
verticle (a fairly new one, maybe five years old) with
constant repetition problems.  I mean, the repetition
is VERY sluggish.  At one time I suspected a humidity
problem, but having eased the keys and installed a
climate control system, I now suspect that the problem
is the jacks.  When I asked CRW for suggestions, they
said that something had probably happened in
transportation.  I need to return to the customer, and
check the jack response.  Have you heard of this
situation with Charles Walter pianos before?  The
piano is on Long Island.

thanks,

Harriet

--- Catherine Emily Grattan
<lostchordclinic@ameritech.net> wrote:
> Hi Bob,
> 
> I am a CRW dealer for the past 16 years.  They are
> without a doubt the most wonderful manufacturer I
> have ever dealt with.  They are also the most honest
> and hardworking people I have ever met.   With some
> routine prepping and minor voicing I will place them
> above anything else I have ever worked with.  Great
> piano!
> 
> Steve Grattan
> Lost Chord Clinic
>   ----- Original Message ----- 
>   From: BobDavis88@aol.com 
>   To: pianotech@ptg.org 
>   Sent: Friday, June 13, 2003 12:43 PM
>   Subject: Charles Walter verticals
> 
> 
>   I have a client who is considering new vertical
> pianos as a gift for her daughter, and one in the
> running is the Charles Walter. I just saw my first
> one last weekend, and that only briefly. The general
> workmanship looked good, treble was a little short
> on sustain, tenor break not the best. Any other
> comments, specifically about scaling, workmanship,
> serviceability of the Langer action, how they are
> with warranty work, anything else?
> 
>   Thanks
>   Bob Davis 
> 


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