On Wednesday, May 7, 2003, at 03:53 PM, Brian Lawson wrote: > Hi, you can look at it a couple of ways, say you schedule your time at > the > customer to 1 1/2 hours to do the tuning and out the door Or you sell a piano service appointment of (for example) two hours, and plan on not only taking care of the stuff obvious to you but not the customer, but a bit more (say voicing a couple real klangers, etc), you'll be building a better reputation *and* you won't be driving yourself into the poorhouse. Or up your fees for that 1.5 hour; you'll *really* be motivated to be generous to your customer. Patrick
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