Hello to all. Today's puzzler involves a new Console. The customer was complaining about one note being very hard to play..once in a while it would play, and other times it wouldn't. .. but it was always hard to play. The offending note is F2, but that's really irrelevant..honest! When I got there..sure enough, the note was exactly how she described it. My first thought is a tight front rail bushing and/or tight jack pinning. It "felt" that way, but neither was the problem. Upon further inspection, the jack was having a heck of a time escaping from the hammer butt. It 'seemed' a bit freer when I eliminated the key from the equation, but when I went to play it slowly, sure enough, the jack was acting like it didn't want to escape. What was the problem? The first correct answer gets...oh, let's see what I have hanging around here........oh, some balance rail punchings..an assortment of sizes and colors..goes well with any decor. Good luck with this Puzzler. -Phil Bondi (Fl.) phil@philbondi.com
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