Steinway bass string

[Andrew & Rebeca Anderson]

Clyde,
I had a bass string break on a Steinway I was giving a huge pitch raise 
to.  I tied it and took down model number, serial number and string's 
number position for the left and ordered a replacement from Schaff.  I 
explained the nuisance of settling a new string in and she chose to live 
with the knotted string as it had "caused no problems."  We put the 
replacement string in the piano bench and I eventually moved away.
Some will want the new "perfect" string and will also expect numerous 
followup visits to pull it back up to tune.  Better establish a minimum 
call-out charge in that case.

Regards,
Andrew


At 05:53 PM 11/3/2003 -0500, you wrote:
>Friends,
>
>I got a call today from a regular customer reporting that the E1 bass
>string had torn on a 1979 model B.  I spliced the string for the time
>being, but on a Steinway I think I should put in a new one.  Is it best
>to order that from Steinway?  Do they make their own strings, or can I
>order it directly from the string manufacturer and save a few bucks?
>
>Regards, Clyde
>
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