Full Service Appointments

[Clyde Hollinger]

The warranty is usually adequate.  The extended warranty is just another way to
separate the customer from his/her money with hardly ever having to give
anything in return.

I used to offer extended warranties on Dampp-Chaser systems, adding two years to
the company's five.  How much should I have charged for that?  I reckon the
going rate would have been about $49.95/year, but I did it free as a sales
gimmick.  Yes, it did cost me a little, but rarely.  Why don't I do it anymore?
I don't know if I'll still be in business seven years from now.  Probably, but
who knows?

Regards, Clyde

Barbara Richmond wrote:

> You'd think I'd be used to it by now, but every time I go to
> buy a tool or appliance and the sales person asks about purchasing one of
> those extended warranties, I do an internal burn and think, "Why the heck
> don't they just include a good warranty with the purchase in the first
> place?!!"