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And it might not have even been Mr. So-and-So! I've dealt with a few =
folks who besides being, um, a few sandwiches short of a picnic, have =
tried every tuner in town and get a little mixed up about who the last =
tuner really was. In one case, the lady reported to me what the =
preceding technician said with the added bonus of describing his =
devilish grin and evil squinting eyes. To tell the truth, everything he =
said about her piano was correct. I realized that she was certifiable =
(maybe he didn't realize she was nuts) and handled the situation =
appropriately. Sometimes, too, it's just a personality thing.
Barbara Richmond, RPT
somewhere near Peoria, IL
----- Original Message -----=20
From: Farrell=20
To: pianotech@ptg.org=20
Sent: November 24, 2003 5:33 AM
Subject: Bad Rap
Somehow, somewhere, this lady HAD to have gotten her story screwed =
up. No way did Mr. So-And-So do the nasty work that I saw. But if I =
didn't know this guy, I suppose I would have come away from that =
appointment with the opinion that Mr. So-And-So was a real sloppy, =
ignorant, rip-off artist, shmuck of a piano tooner.
A first-hand report like this should be accurate, but I think also, =
this is how nasty, inaccurate, career-damaging rumors can start.
Terry Farrell
And there is at least a fair chance that you also will end up on her =
list. After all, there is really nothing wrong with her piano that a =
competent technician couldn't fix in fifteen minutes.
So...Step Two involves calling Mr So & So and having a chat. He should =
at least be given the chance to contact the POS owner and straighten out =
the story. Just as you should hope the next technician to see the piano =
will give you a similar chance.
Del
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