why sell maintenance the customer won't notice?

Terry terry@farrellpiano.com
Sat, 25 Dec 2004 10:35:50 -0500


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Perhaps raise your fees? That'll give you more time and more money!   =
:-)

Terry Farrell


SNIP

> Personally, I struggle
> with getting time off from work, so if a piano doesn't
> need service, I'm more than happy to leave it alone.

> Bob Russell, RPT
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