Time & Chaos for Piano Techies

[David M. Porritt]

Dave:

I use the custom fields for things like the brand, model, serial number, last time serviced, temperature, humidity, etc.  For any detailed information I use the note field.  There's no limit (that I'm aware of) to the size of an attached note, so you can really wax eloquent there.  You can also attach files to a customer record so you could keep a word processing file or a spreadsheet attached if you really needed their entire genealogy. 

On multiple piano places like churches and schools, I have kept a database using a database program -- currently Microsoft Access.  Each piano has a record.  With a database program you can have as many fields as you think you need, and if you need more later, you can add them.  For retail clients, however, I've found that T&C has more than enough flexibility for what I need.

dave
__________________________________________
David M. Porritt, RPT
Meadows School of the Arts
Southern Methodist University
Dallas, TX 75275


----- Original message ---------------------------------------->
From: Dave Davis <davistunes@yahoo.com>
To: Pianotech <pianotech@ptg.org>
Received: Wed, 9 Jun 2004 20:48:36 -0700 (PDT)
Subject: Time & Chaos for Piano Techies

>Hi List,

>We've discussed Time & Chaos a few times before, and I
>know that some of you are using it quite effectively. 

>I purchased and downloaded it, and have been trying
>different ways to personalize it for my database. I
>like the format for the Telephone/Address Book, To-Do
>List, and the Appointments.

>My question is, how and where do you keep tuning
>records? I've tried the "Custom Fields", "Categories",
>and "Notes" templates, but none have satisfied my
>desire to have something I can accurately refer back
>to at the next service. Also, how do you deal with
>clients with multiple pianos, like schools, churches,
>etc.

>Thanks,

>Dave Davis
>Renton, WA 


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