Expanding YC action bracket symptoms??

[Jerry Cohen]

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Dave,

My understanding is that Weber was marketed by Samsung, the Korean
electronics company, and they stopped the piano business Jan 1, 2004.

 

I completed one of theses jobs early this year. I contacted Chad Frye at 201
902-0920. He ordered and sent me the brackets with instructions (took about
1 month). I sent him an invoice and was promptly paid in about 2 weeks. 

 

Chad told me that even though Samsung stopped selling pianos, they will
continue to honor warranty issues for the next few years at least. The
previous 800 number is no longer working, but the 201 New Jersey number
should work. 

 

I have never heard of Samick purchasing Young Chang. Has anyone else heard
this?

 

Jerry Cohen

 

-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf
Of Piannaman@aol.com
Sent: Saturday, June 19, 2004 3:02 AM
To: pianotech@ptg.org
Subject: Re: Expanding YC action bracket symptoms?? 

 






I am looking forward to doing this job.  I'm sure the customer won't be
looking forward to it, because Weber is out of business, and the phone and
fax numbers I've tried are no longer functional.  They honored warrantees
for awhile, but that time is passed.  And given their current state of
affairs--Young Chang was just purchased(by Samick, right?)--they probably
won't be interested in honoring Weber warrantees.  Plus they are in the
process of moving from WA to CA.  Parts won't be available until July 7th,
according to the phone message.   

Oh well, as they say, good things are worth waiting for<G>.   

Thanks for all of the input, folks.  Invaluable, as usual! 

Dave Stahl 







Hopefully for the customer, it's still within the warranty period.





 


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