Customer ethics--no more extras!

[Piannaman@aol.com]

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This has been my experience as well.  But customers see other people lining 
up to buy something, and it's like a feeding frenzy.  Most of the pianos sold 
at this type of sale are freshly uncrated, never even tuned once.  The customer 
often pay full pop for services.

Dave s.

In a message dated 9/20/04 5:23:43 PM Pacific Daylight Time, 
pianoman@accessus.net writes:


> This is common.
> I tell my clients that by the time you pay for the discounted service you
> would have been better off to buy form the store , not the university sale.
> James Grebe
> Piano-Forte Tuning & Repair
> Artisan of Wood
> WWW.JamesGrebe.com
> 1526 Raspberry Lane
> Arnold, MO 63010
> BECOME WHAT YOU BELIEVE!
> pianoman@accessus.net
> ----- Original Message ----- 
> From: "David M. Porritt" <dporritt@mail.smu.edu>
> To: <pianotech@ptg.org>
> Sent: Monday, September 20, 2004 4:16 PM
> Subject: RE: Customer ethics--no more extras!
> 
> 
> > A local dealer here just had one of those mega-sales and a friend bought a
> piano there (new).  Rather than get a free tuning, he got a coupon good for
> a 50% discount on a ($100) tuning from a particular tuner.  I'm sure the
> tuner is doing it for the 50% so the dealer is paying nothing for the first
> tuning.  Is this common?  I'd certainly never heard of this before.
> >
> > dave
> >
> >
> > __________________________________________
> > David M. Porritt, RPT
> > Meadows School of the Arts
> > Southern Methodist University
> > Dallas, TX 75275
> > dporritt@mail.smu.edu
> >
> >
> > ----- Original message ---------------------------------------->
> > From: CChristus <chchristus@earthlink.net>
> > To: 'Pianotech' <pianotech@ptg.org>
> > Received: Mon, 20 Sep 2004 16:58:15 -0400
> > Subject: RE: Customer ethics--no more extras!
> >
> > >One dealer I know uncrates new pianos upon delivery to purchasers,
> obviously
> > >not the same piano sold at the store.  This particular brand of piano has
> > >always been known for its consistency/uniformity in manufacture, but
> still
> > >the piano has seen no "prep" in the field yet.  My guess is that, that
> way
> > >he can keep the already tuned pianos at the store and just incur one
> > >discounted warranty tuning for that sale. (?)
> >
> > >Chuck C.
> 



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