rebuilding deadlines

[Stephen Grattan]

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Hi Rick,
   
  I will NEVER give a deadline as I believe that every customer deserves to have the job done correctly and if it takes longer than it should - then so be it.  I have had that philosophy the past 33 years I have been rebuilding pianos and it has always met with understanding - although sometimes a little disappointment.
   
  Steve Grattan
  Lost Chord Clinic

richard.ucci@att.net wrote:
    So, 
  What if any assurances, do the rebuilders on this list give to a client about when they will be getting their piano back? (I'm about to miss a deadline by about two weeks)
   
  Thanks,
  Rick Ucci/Ucci Piano 
  


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