Young Chang response- or rather lack of

[James Grebe]

This is a multi-part message in MIME format.

---------------------- multipart/alternative attachment
I did not imply anything.  Just asking if the Chinese piano companies =
are more responsive than Y-C at present?
Jim
James Grebe
Piano-Forte Tuning & Repair
Creator of Handsome Hardwood Caster Cups, piano benches, writing =
instruments
(314) 608-4137
WWW.JamesGrebe.com
1526 Raspberry Lane
Arnold, MO 63010
BECOME WHAT YOU BELIEVE!
pianoman@accessus.net
  ----- Original Message -----=20
  From: Dean May=20
  To: Pianotech=20
  Sent: Friday, January 21, 2005 7:08 AM
  Subject: RE: Young Chang response- or rather lack of=20


  That's not really fair. Ten years ago I would have to say that Young =
Chang was one of the most responsive mfrs out there in response to =
warranty claims. Their financial woes are not for the cause you imply.

  Dean
    -----Original Message-----
    From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On =
Behalf Of James Grebe
    Sent: Friday, January 21, 2005 7:43 AM
    To: Pianotech
    Subject: Re: Young Chang response- or rather lack of=20


    I wonder if the myriad of Chinese pianos will have a parts response =
similar to Y-C.  I wonder why they are going under.
    James Grebe
    Piano-Forte Tuning & Repair
    Creator of Handsome Hardwood Caster Cups, piano benches, writing =
instruments
    (314) 608-4137
    WWW.JamesGrebe.com
    1526 Raspberry Lane
    Arnold, MO 63010
    BECOME WHAT YOU BELIEVE!
    pianoman@accessus.net
      ----- Original Message -----=20
      From: CChristus=20
      To: 'Pianotech'=20
      Sent: Thursday, January 20, 2005 10:17 PM
      Subject: RE: Young Chang response- or rather lack of=20


      It took YC about four months to get the replacement brackets to me =
last year after I called in the claim (Alright, they were in the process =
of moving back to CA, so I'll give them that.)  Now it has been another =
four months since job completion and still no check.  Numerous phone =
calls to Mr. Hebert unproductive, and his promise to return calls after =
"researching" the claim also unfulfilled.  Tomorrow we will call again =
(we try to call every Friday or so), and we'll end up faxing him another =
copy of the claim, and see what happens.

      =20

      It'll be my luck, that after griping openly like this the check =
will arrive very soon, probably Saturday.  Call me paranoid, but I will =
proceed with great caution the next time I see EAB's (expanding action =
brackets) on a YC, or not (proceed at all).

      =20

      Best regards,

      =20

      Chuck Christus (FL)

      =20

      =20

      =20


-------------------------------------------------------------------------=
-

      =20

      Okay, Tom, here's what I found out about Young Chang.  The =
warranty/technical fellow the local dealer has been talking to is Blaine =
Hebert (pronounced Ay-Bear). The number is 800-592-9393 ext. 237. Jim =
Davis in parts has the same number but is at ext. 110.

      =20

      Hope this helps,

      =20

      Dave Davis, RPT (Whoo Hoo!!!, I passed!!!)





          =20

---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/fd/bd/b9/b4/attachment.htm

---------------------- multipart/alternative attachment--