----- Original Message ----- From: Farrell To: Pianotech Sent: Friday, July 15, 2005 11:11 AM Subject: Re: Bookkeeping Programs >Do you give your customers a receipt? If so, how & what kind? More redundancy... I use a two-part carbonless service record & invoice, and leave them a copy. I wind up calculating tax and stuff by hand. For the money received (or amount invoiced), I'm pretty primitive: I log the date and amount in a simple text file, and then update it into Quickbooks at home (every week or so). >I know the functions/features of Quickbooks are quite extensive. My guess >is that we would only use the basics. >Would something like Quicken Home & >Business have all the functionality the piano technician might need? I don't know that much about the different flavors, but Intuit has a good guide to help you pick (their sales people are good, too). http://tinyurl.com/b7kz4 For example, it depends on whether you only buy custom-ordered parts (like me, mostly a tuner; I buy Dampp-Chasers only as needed), or whether you have parts in inventory. >FWIW, I have been using PTBiz for years. I like it - I don't love it - but >it does what I need it to. The one BIG thing I >don't like about it is that >I can't run it on a PDA-type computer like a Palm Pilot or whatever it is >they have now. A Palm runs the Palm OS, is generally less powerful, smaller, easy to use, and has a long battery life. A Pocket PC (iPaq, Dell Axim, etc.) runs Windows, is more powerful, larger, and runs out quickly. I have one of each: the Palm is in my pocket at *all* times, which is what makes it so useful. The iPaq is in my toolcase, and I only use it for TuneLab. But that's just me. >Are there places for recording stuff for calling for next appointment? >Piano type, model, serial number, etc.? Yes and no. I just use the Note field, which is free-form text like Notepad. I structure it like this: Directions: I-77 NORTH to .... Piano: Baldwin Studio, 1990, #123123123. Referral: xxxx 7/1/05: Called me for service. Made appt. for 7/7. 7/7/05: P/r from -50 cents. >Can you search the database? Yes. >Can it do things like give you weekly list of calls for appointments that >need to be made? This is critical for me because I have a group of clients >that wish for me to call them at their regular intervals to schedule the >next service appointment. It's not that fancy, but you can make it work. You can set up To-Do items with a Date Due, and have them show up on your calendar a week ahead of time. The biggest benefit of the Palm, with its small size and long battery life, is that it's good for portable data entry: it can live in your pocket, and it has a pretty big capacity. You can even get a folding keyboard for it! But as a contact manager in general, it's pretty simple. You can buy many third-party applications to add on, though, including general purpose databases where you could have all the custom fields you want and so forth. http://www.palm.com/us/software/ --Cy--
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