Hi David, Nice to hear this came out ok for you. Nice to hear also on the list evidence that Steinway New York delivers on the service side of things Cheers RicB .............. Mr Ed Wedberg from Steinway had a look at the reported problems today. They see that the reverse cap slope is serve in places. They are going to take it back to the factory and do new bridge caps. Credit to them. Mr Wedberg was very open and informative on a number of technical issues. We discussed voicing techniques, regulation preferences, dealing with artists. Was very very good time. Learned a few things. Dave Renaud
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