Pricing

[David Ilvedson]

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"Either a technician competes on quality, or they compete on=
 price"  Quote un quote...E. Foote

If you are just starting out you will be competing on price.  A=
 reply of average piano tuning fees across the world won't do you=
 much good...locally is what matters.  I'd call some of my=
 experienced competitors and simply ask what they charge for a=
 tuning.   You don't have to say your a piano tuner.  With that=
 figure you can decide what you will charge...

David Ilvedson





Original message
From: Aart in America Piano Services 
To: Pianotech 
Received: Sat, 12 Mar 2005 18:23:45 -0500
Subject: Re: Pricing


Hi, please see attached. Will someone please share what the=
 average piano tuning charge is ? 

Thanks!
Aart


On Mar 11, 2005, at 9:44 AM, Aart in America Piano Services=
 wrote:


Hello to All.

I'm a new associate member. (November 04) 
Could someone please advise me what is the standard charge for=
 tuning.
Also, what is an appropriate charge for traveling out of your=
 area?

Thanks,
Aart


On Mar 11, 2005, at 7:08 AM, Jim wrote:


Brian
 
Many good points being made . .  I'll add an old 'sales' axiom .=
 . .
 
"two people are negotiating . . . the one who wants 'it' least .=
 .  wins " . . . has the upper hand I guess.
 
They 'absolutely ' want the piano tuned . . . you 'probably' want=
 the business . . .  
 
I have done a few of those really late jobs for our local=
 theatre, and high school . . .they are very grateful . .
 

Jim Kinnear
"A man is about as big as the things that make him angry." --=
 Winston Churchill
 
 
----- Original Message -----
From: Tom Servinsky 
To: Pianotech 
Sent: Friday, March 11, 2005 5:24 AM
Subject: Re: special tuning request..how do you do it?

Brian wrote:I have received a request to tune a piano the=
 Saturday evening before Easter, around 
10 p.m., after the church has completed an Easter play.  They=
 wish to have the piano ready for the Easter morning service. =
 The church is located out of town and has been a regular=
 customer.
 
Brian
It all depends on how much you want to keep this account. You are=
 in between the "rock and the hard place" situation.
If you do it, you have to apply some level of holiday and after=
 hours rate as this is an out of the ordinary request. It  comes=
 to reason that your time is valuable and their request is=
 unique. On the other hand ,if you don't do it, then you run the=
 risk of loosing the account.
Personally, I would be bold and make your point loud and clear=
 that their request is one which comes with a major service call=
 fee ( at least 2x your rate) and then put the ball back in their=
 court.  Although I do a lot of unusual hour-tunings due to=
 concert work being my main gig, I make it quite clear that very=
 late hour work comes with a price tag. If they re willing to pay=
 for it, they'll ask for my service. If not, they won't. Simple=
 is that!
 
Tom Servinsky
----- Original Message -----
From: Brian Doepke 
To: Pianotech 
Sent: Thursday, March 10, 2005 8:01 PM
Subject: special tuning request..how do you do it?


Hello list,

I have received a request to tune a piano the Saturday evening=
 before Easter, around 10 p.m., after the church has completed an=
 Easter play.  They wish to have the piano ready for the Easter=
 morning service.  The church is located out of town and has been=
 a regular customer.

What are some of your practices regarding additional fees for=
 such a situation?

      Brian P. Doepke

      A.A.A. Piano Works, Inc 

 


Aart P. Markenstein


Aart P. Markenstein


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