Wayne Walker wrote:
>
> Upright soft pedal
> I had a customer complained that the left (soft) pedal did not work. I
> tried to explain the function of the pedal. When I told them they
> would not hear any difference in volume they thought it was odd the
> piano companies would put on a pedal that didn't do anything. You show
> the customer the hammers are moving closer to the string to proved
> that the pedal is doing something but sometime this is not enough. I'm
> interested to hear what the members of the list tell their customers.
>
> Wayne Walker
I show them how it puts the hammers closer to the strings, thus
introducing lots of lost motion. I tell them that this doesn't really
make it softer, but it takes away a lot of their power, making it
"easier" to play soft. Then I might explain what a "real" soft pedal on
a grand piano does, and that it's impractical to have the same system in
a vertical piano. --David Nereson, RPT
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