Grand Piano Lock Problem

[Avery]

Sounds like a warranty issue to me. Ask the Steinway dealer it was
purchased from.

Avery Todd

At 02:30 PM 4/7/2006, you wrote:
>Can someone tell me how to remove a grand
>piano lock without damaging the wood and finish?
>I tuned a 1 year old Essex grand today and the
>lock will not lock. I want to take out the lock to see
>what is going on, but after taking the 2 screws out,
>the lock will not come out risking damage to the
>wood or finish.
>
>Dennis