Hmm, well, these new Steinways are equipped with the perma-free thinking in their hammer flanges. Maybe you could repin a couple of these shanks to have maybe 3 grams of resistance in them and see if that lowers the noise. I would throw in the balancier pinning as something to check, too. Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html
This PTG archive page provided courtesy of Moy Piano Service, LLC