I would say there are two possibilities for that happening, slim and none. I don't see how Steinway would feel that it's in there interest to establish a group of techs to police them and their dealers. Shall we establish the Steinway study group and provide a public series of recommendations:-)? I wouldn't do it if I were them. They have nothing to gain from it and plenty to lose. The issue is an internal one and one between them and their dealers. The best you can hope for is that they simply take the type of criticisms that have been expressed on advisement and address it. BTW, I don't agree with David Andersen on the soundboard/front end ratio, at least not exactly. While outright failures are not that common, unevenness in outcomes is, especially through the treble sections. I think that inconsistency is inherent in the process and we too easily learn to accept less than is possible. David Love davidlovepianos at comcast.net www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of RicB Sent: Friday, December 08, 2006 2:48 AM To: pianotech at ptg.org Subject: Steinways / David Andersen ... it may very well be in their interests to establish contact with a pool of non-aligned (and non-hostile) techs to work as a kind of control mechanism. Both to improve the general quality of finished instruments, improve what apparently is vulnerability in customer relations, and to identify dealerships that do not live up to their part of the <<bargain>> implied in the present manufacturer / dealer relationship. Cheers RicB
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