Joseph, Ed Foote said: > Do what you can to >make your customers feel like they got their money's worth. Customers usually >don't think in terms of dollars, but rather, what value they think they are >receiving. Also remember that 90% of communication is non-verbal, so if you are >confident that your price and the quality of your service are equal, your >body language, tone of voice, and general bearing will put the customer at ease. > > Well said Ed. -Phil Bondi(Fl)
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