Charge the customer whatever it takes to complete the job and let them apply and get reimbursed whatever YC will pay. Don't make the customer's problem your problem. David Love davidlovepianos@comcast.net ----- Original Message ----- > Has anyone noticed that Young Chang's new policy for bracket replacement > is > to pay the technician ONLY for replacement of the defective parts? They > will > not pay for regulating the action, which is absolutely necessary when > replacing the "junk" parts with the good parts. > > Matt McWilliams _______________________________________________ Pianotech list info: https://www.moypiano.com/resources/#archives
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