Hi Alex
There are many purported Steinway Experts everywhere but what you need is
a voicing expert & someone expereinced with working with the Steinway Style
of voicing. I currently find the Factory hammers very workable with
exception but as in Flying accidents, 99% of the time it's pilot error. The same is
true in the siuation you describe.
When voiced correctly by filing the hammers to the Steinway recommended
shape,ironing & then applying appropriate mixtures lacquer hardening
solutions the sound can be quite glorious. All this is contigent on the sound board
health , downbearing & strings being in good working order.
Dale Erwin
I visited a customer that called for a tuning of a Steinway Model M from the
70's. While tuning I realize the sound was so pronouncedly muffled that I
mentioned to her the need to voice it.
To my surprise she mentioned the hammers had been replaced a year or two ago
by an allegedly Steinway certified technician. She was formerly so
dissatisfied with the sound of the piano afterwords that she never called him back.
I wonder what would be recommended in this case to make the hammers a bit
harder to recover the more normal brilliance of the Steinway sound.
Alex Gluzmann, Buenos Aires.
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