I'm not sure what I would expect to get for $350. It might be that they got what they paid for, or thereabouts. At that level and at that type of store, the buyer bears most, if not all, of the responsibility to check out what they are buying, or to have it checked out. A "second hand store" (I presume not a "piano store" is in no position certify or even know the merits of a very low end instrument that was probably given to them. Seeking ways to get back at the store is not the way to go, in my view. Educating your customers about how to purchase an inexpensive piano would be more productive. Good judgment comes from bad decisions. David Love davidlovepianos at comcast.net www.davidlovepianos.com Leslie Bartlett wrote: > I have a new client who just spent $350 on a "piano" at a second hand > store. At least twelve pins were marked with an 'x' above to indicate > they wouldn't hold a pitch. They were all in a line, cracked block? > But my question is are there any creative ways to get back at this > store which refueses to refund money to the people. They couldn't > afford what they got. I was able to get a Baldwin Acrosonic for $300, > but they really didn't have the money to buy anything more. So I said > I would help them move it. I am just so hacked off that the poor > continually get ripped off,and want to get even with the fools who > sold them this POS. > les bartlett >
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