Kathy is a key member of our terrific home-office staff. Her official title is Development/Merchandise Manager. Personally, I think the verbage ought to read: "An Associate is a member who has not passed the RPT examinations. Associates may be studying piano technology and working toward RPT status, or may be piano retailers, rebuilders, refinishers or other specialists. They may also be outstanding tuners and technicians with many years of experience who have not, or not yet,, for a variety of reasons (some petty, some legitimate), taken the RPT exams." Alan Barnard Stirring the Pot in Salem, MO Joshua 24:15
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