Don't fan the flames,

William Benjamin pianoboutique at comcast.net
Fri Sep 22 08:30:35 MDT 2006


Avery,

 

You are right about in the store.  You are also right about the factory
being responsible.  Even if the piano is repaired and sold as used goods,
the factory should pick up the bill.

 

William

 

 

 

 

PIANO BOUTIQUE

William Benjamin

Piano Tuner Extraordinaire

www.pianoboutique.biz

The tuner alone,

preserves the tone.

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Avery
Sent: Thursday, September 21, 2006 6:20 PM
To: Pianotech List
Subject: Re: Don't fan the flames,

 

William, 

I totally agree. BUT do it in the store before a BRAND NEW piano is
delivered to the customer! I've solved problems too, but I did it before the
piano was delivered! JMO!

Avery 

At 03:24 PM 9/21/2006, you wrote:



Avery,
 
Please dont get me wrong.  If a piano is defective then it shouldnt be
sold as sew.  Thats all I can say and I do wish every piano was impeccable,
but I have one now that needs some felts replaced to pass my inspection.  If
it wont work then send it back or what ever.  What I am saying is, if you
can be a problem solver then do it.
 
William
 
 
 
 
PIANO BOUTIQUE
William Benjamin
Piano Tuner Extraordinaire
www.pianoboutique.biz
The tuner alone,
preserves the tone.
 
 

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