Hummmm, Well I've had mine for more than four years...still works fine and use it every day. Compaq. Guess I got lucky. Steve Pura Vida ----- Original Message ----- From: Tom Sivak To: Pianotech List Sent: 4/18/2007 12:18:26 PM Subject: Re: How to get repeat business AND new tools The most amazing thing about this post is that you have a PocketPC that is still working after two years! I've never had one make it more than a year and a half max. Tom Sivak Chicago Greg Graham <grahampianos at yahoo.com> wrote: Two years ago, I accidentally left the stylus to my Pocket PC in a customer's piano. I realized where it was just a few hours later. I didn't want to bother this somewhat grumpy and geographically out-of-the-way customer just to get my stylus back. I figured I'd get it back the following year at the next tuning. Last year, when I called to schedule the tuning, he informed me that health problems prevented him from playing the piano, and he didn't know if he would ever play again. "Don't call me... I'll call you." Figuring the customer any stylus were lost forever, I priced a replacement stylus, but I just couldn't see spending what Dell wants for their little piece of alumninum, so I did without. After two years of going without a stylus, and not finding any cheap replacements that would fit, I broke down and purchased a genuine Dell stylus, along with a new battery (which I actually did need). Two weeks later, the customer calls to schedule an appointment. He was feeling better. Now I have my stylus back, and my customer back. Leave tools in pianos. As soon as you buy a replacement, you'll get a repeat customer. Greg Graham __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070419/4dbf7370/attachment.html
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