Full service appointments. I think it's the best way to do it. David Love davidlovepianos at comcast.net www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of David Chadwick Sent: Thursday, March 15, 2007 5:18 PM To: l-bartlett at sbcglobal.net; Pianotech List Subject: Re: what would you do. Les, Everyone's comments are right on as far as making sure you get paid for your work. I have made a change in the way I charge for all of my service calls by keeping my price at a higher amount that would normally cover a pitch raise, fine tune and some touch-up regulating. It's annoying to the customers when they are told that the price you quoted has become more because of this or that. Since I've raised my rate I have had more business (believe it or not) and I'll see a tip every so often. I'll spend 90+ minutes per appointment and most people are thankful to have a more comprehensive service done. When was the last time you worked on a piano that didn't need work other than a tune-up. It's also a bit more satisfying for me to make a better musical instrument out of the piano so I can enjoy playing some demo songs and feel and hear the improvements. David C. ----- Original Message ----- From: Leslie <mailto:l-bartlett at sbcglobal.net> Bartlett To: pianotech at ptg.org Sent: Wednesday, March 14, 2007 8:18 PM Subject: what would you do. Today I tuned a piano which the owner said was tuned two weeks ago, but sounded badly. The former tuner, listed in Chinese Yellow Pages (huge Chinese population here in Houston), left a mute in the piano, a phillips screwdrever, and screwed about with the fallboard. The piano was from zero to 60 cents flat, 15-25 in the first five octaves, and about 25-40 in the last two. Amazing. It was a pretty tough-to-tune LaPetite Kimball baby grand, however NOT untuneable in any way. Pins were very "Kimball-esque"- tight and consistent. Would you have charged these folks for the pitch raise, having already paid for something they obviously "didn't get"? les bartlett houston -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.11/721 - Release Date: 03/13/2007 4:51 PM -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070315/fc34c32d/attachment.html
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