Steinway action noise

[Erwinspiano at aol.com]

Hi Bob
  A beautiful dispassionate non judgmental evaluation of skill  level vs. 
consequence. We are all at different places in our learning  curve. I have 
experienced this on numerous occasions in my own career &  I can heartily say, don't 
over estimate your own ability when in  doubt & do not be afraid to network 
with others who's opinion you  value. The lsit is perfect forum to implement 
this philosophy.
  My Thanks, my Friend
  Dale

 
>>They have  paid for something they didn't get. 
Actually, they got  everything they paid for. They awarded the bid to a cheap 
price and that is  precisely what they got. Don’t place all the blame on the 
tech.   


Dean, 
 
It isn't a matter of blame, but of  responsibility. We have all done work for 
which we were not ready. It's a way  to gain experience, but we pay a price 
one way or another; either in extra  time on the job, having to re-do the work, 
having to hire an expensive  consultant to help us, or, worst, in damage to 
reputation. 
 
Price competition is the basis  of our economy. If I charge more and don't 
differentiate my work from the  person who works for less, I'm going to lose the 
job. I'm sure the tech didn't  say, "I'll charge $x,xxx and return an action 
that doesn't match either  the original design, objective manufacturer's 
specifications, or subjective  performance qualities that your musicians expect, 
and that other technicians  can produce." He might have done his absolute best, 
but it doesn't appear to  fulfill either the explicit or implicit requirements 
of this job. The school  may have learned the same lesson that we as techs 
learn when we buy a cheap  tool, expecting it to perform like a more expensive 
one; but I still suspect  they were promised more than they were provided. This 
is not a case where tiny  details of regulation are a matter of preference; 
it appears to be a  case where objective criteria of function were not met.
 
Finally, I really don't mean this as a  lambasting of the technician. When we 
work for accomplished musicians  who require a machine matching their skill 
level, we meet their  expectations or we don't. If we don't, we pay. No moral 
judgment here; it's  just one of the realities in any skilled profession.
 
Cordially,
Bob  Davis



 



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