I corresponded with the seller of the Yamaha G1 on ebay. The piano
supposedly is in Eastern Europe. You have to western union transfer him the
money and it is supposedly insured by ebay. The insurance guarantee he
forwarded me from ebay (supposedly) is a spoof according the response from
ebay below.
Dean
Dean May cell 812.239.3359
PianoRebuilders.com 812.235.5272
Terre Haute IN 47802
-----Original Message-----
From: rswebhelp at ebay.com [mailto:rswebhelp at ebay.com]
Sent: Saturday, November 17, 2007 9:14 PM
To: Dean May
Subject: RE: SP91011 - Your recent report to eBay's Trust and Safety
Department (KMM81746213V51995L0KM)
Hello,
Thank you for writing to eBay regarding the email you received.
The email you reported didn't come from eBay.
Emails like this one are fakes, commonly referred to as "spoof"
messages. They're sent in an attempt to collect your personal or
financial information.
***Important***
*Never* reply to a spoof email or click on any links in the message.
If you ever receive an email that looks like it's from eBay about a
problem with your account or requesting personal information, check My
Messages first. If the email is genuine, a copy will also be found in My
Messages. You can also forward the email to spoof at ebay.com and we'll
investigate. Don't respond to the spoof email, or click any of the links
in the message. Please don't remove the original subject line or change
the email in any way.
To check My Messages:
1. Open a new Web browser and type www.ebay.com into the address field.
2. Click the "My eBay" tab at the top of the page and sign in.
3. Click the "My Messages" link on the left-hand side of the page.
Any email that eBay sends to you regarding your eBay account, and in
particular any message requiring you to take action on your account, can
be found in My Messages. My Messages will also contain information
about eBay policies or a possible suspension on your account, as well as
messages from Customer Support and correspondence from other eBay
members.
What to Do if You Think You Have Given Out Sensitive Information
If you think you may have entered personal information such as your
password, Social Security, or credit card information into a Web site
based on a request from a spoof email, you need to act *immediately* to
protect your identity. For detailed instructions about what to do now,
go to:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
You might consider downloading the eBay Toolbar with Account Guard (it's
free!). Account Guard has an indicator that lets you know whether you're
on a real eBay or PayPal Web site, or on a known spoof (or "phishing")
site. It allows you to easily report fake eBay Web sites. And it has a
password notification feature that warns you when you may be entering
your eBay password on an unverified site.
To learn more about the eBay Toolbar with Account Guard, go to
www.ebay.com and click the "eBay Toolbar" link at the bottom of the
page.
Once again, thank you for alerting us to the spoof email you received.
Your efforts help keep eBay a safe and fair place to trade.
Regards,
eBay SafeHarbor
Investigations Team
Original Message Follows:
------------------------
How can I tell if this is genuine? Item #250189115263
Dean
Dean May cell 812.239.3359
PianoRebuilders.com 812.235.5272
Terre Haute IN 47802
_____
From: killdeal at googlemail.com [mailto:killdeal at googlemail.com] On Behalf
Of
eBay
Sent: Saturday, November 17, 2007 9:00 PM
To: deanmay at pianorebuilders.com
Subject: eBay Transaction confirmed!
eBay Transaction confirmed!
Current status: Payment pending
Transaction details:
eBay Item(s) Insured:
BLACK YAMAHA BABY GRAND PLAYER PIANO G1
Item(s) price:
US $1300.00 - The seller agreed to pay for Shipping&Handling
Shipping:
Ready to ship
Payment:
Pending
!E Complete your eBay transa ction in 4 easy steps:
Ebay accepts the transaction and offers purchase protection to the
buyer
(if the transaction is declined, no further action is required from
either
the buyer or the seller);
1. The buyer sends payment and the seller receives it. After the
payment was received, the seller must notify eBay. Buyer will send the
payment details directly to the seller email address. The seller has
three
business days to send the buyer and eBay the tracking number of the
shipment. If no tracking number is provided, a full refund is
immediately
sent to the buyer;
2. Buyer receives the merchandise and has five days to inspect it. If
it is complete and as described, the buyer should accept the
merchandise. If
he refuses the merchandise, the buyer must ship the merchandise back to
the
seller within three business days.
3. After the inspection period is over, the buyer must contact eBay
with the result of the inspection. If the buyer refuses the merchandise,
the
refund will be sent to the buyer after the tracking number for the
returned
shipment is verified.
!E The payment must be sent by WesternUnion wire transfer to:
Seller's verified payment address:
First name:
MURES BOGDAN
Last name:
SORIN
Address:
Str ION IONESCU DE LA BRAD #4
City:
Braila
Zip code:
810417
Country:
Romania
!E Next step to be taken: The buyer must send the payment to the seller
!E Payment must be sent by Western Union Wire Transfer;
!E Next step to be taken: The buyer must send the payment to the
Seller's
verified address;
It is recommended to send the payment as soon as possible, because
your
purchase protection is valid for 30 days only. Sending the payment by
any
other method of payment will void this transaction and your right to
refund
.
!E Payment instructions:
To submit the payment with Western Union Money Transfer, you have 1
option:
1. Pay for the transfer with cash at a local Western Union agent. Click
here
to locate the agents in your area
<http://www.westernunion.com/info/agentInquiryIntl.asp>
http://www.westernunion.com /info/agentInquiryIntl.asp . Go to one of
them
and send the payment to the verified name of the seller.
Western Union Transfer is the only service that has ultimate
authentication
of the identity of the receiver of funds. Several IDs and utility bills
are
required before the funds are paid. Therefore, no one else but your
seller
can pick up the money. Your payments cannot be lost in the mail, like
money
orders or checks.
However, Western Union Transfer is designed mainly for sending cash to
friends and family in need, so telling them you are sending the money to
an
eBay seller will prevent your money transfer to go through and you will
be
unable to complete this transaction.
!E Once the payment was sent, email the seller the following
information:
1. 10 digit Ref# (Money Tranfer Control Number ):
2. Exact sender's name on file with Western Union :
3. Your street address on file with Western Union :
4. City and country where you sent the money from:
5. Amount sent:
Then wait for the confirmation the payment was received. Within 3
business
days, you will receive the tracking number for your merchandise.
!E Purchase protection and refund:
Currently, this seller has a US $6, 700.00 deposit in an eBay managed
purchase protection account.
Transactions with this eBay seller are covered by purchase protection
against fraud and description errors. For your safety, this account was
locked today, for 90 days time period. The seller is unable to withdraw
any
money from it, within this period.
Should you need a refund for this transaction, the insured amount will
be
taken from the seller's purchase protection account and sent to you. The
refund is sent to your bank account, or by check or money order. The way
you
are refunded is at your choice. You have 90 days from the above
verification
date to request a refund. Refund requests are processed within 3 days.
The account is managed by eBay's SquareTrade center. This transaction is
supervised by eBay 's SafeHarbor team.
!E Conditions to be met before you may ask for a refund:
Here are the situations suitable for a refund request:
1. If the item doesn't arrive and/or the seller stops communications
after
the payment was received;
2. If the merchandise you receive has different specifications than the
ones
you agreed on;
3. If your merchandise arrives in a much longer period than the one you
agreed on (more than 15 days from the payment clearance day);
For cases 2. and 3. you have to send back the merchandise to the seller
prior to ask for your refund. If you did not pay the seller by payment
method required by us, your refund request will be declined.
!E Important Usage Guidelines:
1. The contact information should only be used for resolving matters
related
to eBay. Any other use is strictly prohibited.
2. This transaction is protected by eBay services such as insurance,
feedback and dispute resolution.
3. You may buy and sell with confidence in all transactions with this
eBay
member.
4. Should you need to dispute this transaction, keep the transaction
number
at hand when contacting eBay. Any complaints must be filed within 90
days
from the verification date.
This e-mail message was sent to you from eBay SafeHarbor team, with the
full
support of the SquareTrade center.
As outlined in our User Agreement, eBay will periodically send you
information about site changes and enhancements. Visit our
<http://pages.ebay.com/help/policies/privacy-policy.html> Privacy Policy
and
<http://pages.ebay.com/help/policies/user-agreement.html> User Agreement
if
you have any questions.
Copyright (c) 2007 eBay Inc . All Rights Reserved.
Designated trademarks and brands are the property of their respective
owners
This PTG archive page provided courtesy of Moy Piano Service, LLC