RCT vs Tune Lab

[Porritt, David]

Dean:

 

You've found what some of us have known for a long time.  Robert has
made some wonderful software and as a user of his software since the
first Tunelab97 I can still say that none of his software has ever
crashed my system.  Amazingly solid and tight code.

 

dave

 

David M. Porritt, RPT

dporritt at smu.edu

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On
Behalf Of Dean May
Sent: Thursday, November 29, 2007 10:08 PM
To: 'Pianotech List'
Subject: RCT vs Tune Lab

 

Well, it has happened to me again. I dropped a tool on my Pocket PC
Tuesday and destroyed the screen. This is like the third or fourth one
I've destroyed since I started using RCT. Of course panic sets in as I
realize that I still have 15 appointments left this week. Anyone who has
been through this knows there is no quick way to get up and running with
a new Pocket PC because of RCT's inane copy protection schemes. Of
course they'll get you a new code as soon as you remove the program on
your old unit. But then there is no way to do that with a destroyed
screen. That means you have to send the old unit back in before they'll
give you a new activation code. To their credit, they'll do that if you
supply them a tracking number as proof that you've returned it. Of
course that would mean buying a new unit, boxing up the old one, take it
to UPS, get the tracking number, get back home, then find someone on the
end of a phone at RCT that can get you the new activation code- all
before the first morning's appointment. Not a chance. 

 

Of course there is another small detail I left out. Buying a new Pocket
PC means a newer operating system, which means a $230 upgrade charge to
RCT to get the new activation code. *Sigh*

 

What I decided to do was use a spare Pocket PC that my son had and
download the Tune Lab software with fully functional demo while I
decided what to do about the RCT. Before the day of tunings was over I
was on the phone to Tune Lab and made my $340 purchase. I love it. Plus
I can port it to any other Pocket PC I want (that has my name as the
owner) without having to get a new activation code! No more worries!!

 

It isn't as idiot proof as RCT but seems to be more functional. The
learning curve was little steep, I thought, but I like the tuning
interface better than RCT.  And the tunings sound great (I'm using
Coleman 11). Add in the much better price and the peace of mind of being
able to have a backup system- I'm so happy and just wanted to tell you
all about it!

 

I've ordered a new screen ($50) from Ebay for my old unit. I think I'll
keep RCT as a back up. ;-)

 

Dean

Dean May             cell 812.239.3359 

PianoRebuilders.com   812.235.5272 

Terre Haute IN  47802

 

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