Just smile sweetly and say, "That's fine. It's not like I don't know where your car is parking." That works better, at least in Germany, where the car is the most holy item one can think of :-) I usualy get paid cash from 90 % of my customers. The rest get an invoice, to pay within 7 days. Most of my customers pay after 2 or 3 weeks. Sometimes, but seldom, I have to send a reminder. Institutions like schools or churches usualy pay after 2 month or so but they pay. Checks are not common in Germany and credit cards as well. I never ever had problems to get my money. This situation is a good basis to trust every customer as they trust me. That counts for selling pianos, too. I have a store and I never felt it necessary to take a partial prepaiment. Just puttin the invoice on the keyboard at delivery with a term of credit of 7 days. These customers who buy a piano from me usualy pay within 3 days or so. But on the other hand I would not hesitate to ask for a 50 % prepaiment if the customer seems not to be confidential. Gregor > > > > How does one nicely put it without looking broke or offending the client? > > > > Thanks, > > Rick Ucci/Ucci Piano > > Just smile sweetly and say, "That's fine. It's not like I > don't know where you live." > Ron N _________________________________________________________________ News, entertainment and everything you care about at Live.com. Get it now! http://www.live.com/getstarted.aspx -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080412/dea87496/attachment-0001.html
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