Customer Database

[Fenton Murray]

Michelle,
I paid someone to customize Access for me. It took a while of working together and was money very well spent, before that I used a DOS flat data base. I enter/update a reminder date for each tuning manually. Let me know what you're able to do with Pocket PC, I worked long and hard on that and to date I'm only able to view Excel spread sheets of different tables, like names and phone numbers, no relational capabilities. Anyway, I'm no computer expert so I just pay people to do it.
Fenton
  ----- Original Message ----- 
  From: Leslie Bartlett 
  To: 'Pianotech List' 
  Sent: Saturday, April 12, 2008 7:42 AM
  Subject: RE: Customer Database


  I don't know if Time and Chaos will do this......  It's a dumbed down OUTLOOK, but it is more than adequate for me. Don't know if it will email from particular fields, but their help people could give you that info.
  les bartlett



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  From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Michelle Smith
  Sent: Saturday, April 12, 2008 8:01 AM
  To: 'Pianotech List'
  Subject: Customer Database


  Hi guys.  I've been talking to my brother-in-law (who is a programmer) about creating a customer database for my business.  It would of course have all the usual fields concerning customer information, piano information and date the piano was last tuned.  The thing I'm really wanting that I haven't seen in other software programs is for it to send me reminders based on when the piano was last tuned instead of when it should have been tuned.  For example, I have a customer set up for reminders every 6 months.  If they wait a couple of months to have their piano tuned, I want the program to automatically shift future reminders based on their most recent tuning date.  

   

  In addition to this, we're working on a feature that would automatically send e-mail reminders to customers.  

   

  This information would hopefully be transferrable to a spreadsheet on my PocketPC then I could also conceivably enter the info at the customer's home and then sync it with the main database when I get home.  

   

  Has anyone seen a piece of software like this?  I don't want to reinvent the wheel.  

   

  Michelle Smith

  Smith Piano Service

  Bastrop, Texas

   

   

   



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