On Fri, Apr 18, 2008 at 9:43 AM, Paul T Williams < pwilliams4 at unlnotes.unl.edu> wrote: > > John, > > Do you charge a minimum fee for those few pianos that nothing can be done? > Especially if far from home.... Does the Maytag man charge you when he/she > comes and the dishwasher is shot and you'll have to buy another? You should > by all means charge something for your efforts, otherwise, you're just > cheating yourself! Paul, Yes, I do charge for service calls. I suppose my question is really about my judgment concerning the string splice attempts. Maybe another way to ask the question is this: Was it right for me to try splicing, and/or was it anything I did that might have caused the knot to break? At this point, I don't think it was anything I did. However, I wanted to be fair to the customer. On the way home. I was trying to think of other examples where I would be the customer, and another person would be the technician. I thought of my mechanic... if he tried to fix something on my car that didn't work, I think I would be grateful for the attempt. However, I am a "fellow technician" in a sense, so I understand that kind of thing. :-) -- JF -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080418/fae22396/attachment.html
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