Water Damaged Piano Results

[Willem Blees]

Matthew.

I want to second Tom's remark, and add a few things to what Terry said. I realize you want and maybe need the work, but be very careful with this project. Trust me, I've been there, done that. The customer, in this case the school, wants save?money by having you do only what is necessary to get the piano playing again. But they will soon?find out?that they are not satisfied with the work you did, not because you did a bad job,?but because the piano will continue to have problems, as Terry indicated. They will either say bad things about you, or demand that you do more than what you contracted for. 

I would tell the school you will not do the work unless they agree to have the piano completely restored to your satisfaction. Perhaps you will not get to do the work,?but it would be better in the long run.?Let someone else do it, and get the bad reputation or return calls.?


Willem (Wim) Blees, RPT
Piano Tuner/Technician
Honolulu, HI
Author of 
The Business of Piano Tuning
available from Potter Press
www.pianotuning.com


-----Original Message-----
From: Matthew Todd <toddpianoworks at att.net>
To: pianotech at ptg.org
Sent: Wed, 30 Apr 2008 10:55 am
Subject: Water Damaged Piano Results



Hi all,

?

I got a response back from the school with the water damaged Story and Clark, after I told them the news of it's condition.

?

They would still like an estimate to get the instrument back into "playing" condition, not performance condition.? So, in other words, it would be classified as a restoration than a rebuild.

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To put the instrument in playing condition all that would need to be done would be hammer head replacement, damper felts, new cloth and felt in the action, trapwork, regulation and tuning.? I would leave the rusted strings, soundboard and pinblock.

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Now, having said that,?would it be?a "professional" PTG standard to do that?? They would pay me so I could agree to it without question.

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What I was thinking of doing was outlining in writing a complete rebuild price and then a seperate quote with what I listed above.? So that way if they agree to only the restoration, they can sign saying they declined the full rebuild and will accept the instrument on an "as is" basis, after the restoration.

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Thoughts and comments appreciated!

?

Thanks!
Matthew


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