Or clean the tuning pins...;-] David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: "J Patrick Draine" <jpdraine at gmail.com> To: "Pianotech List" <pianotech at ptg.org> Received: 8/11/2008 6:48:45 PM Subject: Re: Rates, etc >Well, for starters have you informed them of your minimum fee? Even if >fixing the "stuck" keys is a super fast fix, can you provide them with >further value for the appointment? Such as, a considered opinion as to the >piano's overall condition and appropriate asking price? Clean up the worst >unisons so it's a bit more presentable? You could say "OK I fixed that in x >minutes but you're paying me $Y, and that covers a full hour if necessary -- >I can do this or that, and it will make the piano more sale-able (clean >keytops, whatever, etc.)."To your basic question -- ethical? -- yes. Good >business sense? Your judgement call. >Patrick >On Mon, Aug 11, 2008 at 9:25 PM, Matthew Todd ><toddpianoworks at att.net>wrote: >> Hello friends, >> >> I will be going to a new client in a few weeks. They have an upright they >> will be selling, but a couple of the keys do not work. So I will be going >> to repair them so she can sell it. >> >> When I go on a service call, I don't charge any less than my tuning fee. >> My question is, what if the only problem with this pianos keys not working >> is a binding keyslip? Would it be ethical to still charge my standard >> service call charge, whether I am there 5 minutes or one hour? >> >> >> Thanks, >> Matthew >>
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