Naw, I don't think so. The same notes will sound fine to her in some tunes, but "wrong" in other tunes. She agrees that all my octaves and other intervals sound fine. I strongly suspect the problem is a mixture of used-to-the-piano-being-out-of-tune, dementia, deafness and loneliness - not voicing (but thanks anyway!). Terry Farrell ----- Original Message ----- From: pcpoulson at sbcglobal.net To: Pianotech List Sent: Friday, August 15, 2008 3:09 PM Subject: Re: Customer Complaint on Tuning Terry: I had a customer who kept telling me that one note was "flat". I tuned that note upside down, backwards, and forwards, and she still wasn't happy. Finally when I asked her what she meant by "flat", she said "You know, dull." She was complaining about the tone! I did a quick bit of voicing and she was happy. Could this be the issue with your piano - uneven voicing? Patrick C. Poulson Registered Piano Technician Piano Technicians Guild -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080815/c4334ac7/attachment.html
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