ETD & CC was Re: Accepting credit cards

[David Ilvedson]

Wow...thanks



David Ilvedson, RPT

Pacifica, CA 94044









Original message

From: "Willem Blees" 

To: pianotech at ptg.org

Received: 1/14/2008 6:54:09 PM

Subject: ETD & CC was Re: Accepting credit cards





 The arguments for and against using CC is akin to the arguments many of us had when the ETD's first came out. There was a big reluctance to use the ETD's, arguing that customers don't want their pianos tuned "electronically". Now, customers are actually asking for "electronic" tuners. 



I'm not saying cash and checks will someday become extinct, but with more and credit cards offering cash back and other incentives, you might find that customers are going want to put their piano tuning fee on their credit cards, so they can take advantage of the incentives the cards are offering. 



Just some food for thought.





Willem (Wim) Blees, RPT

Piano Tuner/Technician

Honolulu, HI

Author of 

The Business of Piano Tuning

available from Potter Press

www.pianotuning.com





-----Original Message-----

From: Willem Blees <wimblees at aol.com>

To: pianotech at ptg.org

Sent: Mon, 14 Jan 2008 3:39 pm

Subject: Re: Accepting credit cards





Greg



When I had a store in St. Louis, if it weren't for credit cards, I wouldn't have been in business as long as I did. Not only for store sales, but also for in home tuning, repairs, etc. I also had gift certificates, and many times those were put on a cc.



Now that I am self employed again in Hawaii, the first thing I did was get myself set up to accept credit cards. I'm not sure if it has increased my business, but I have had a couple of people use their credit cards to make it worth my while. In one instance, I had to leave a house before the customer got home, but called a short time later and gave me her cc for the $850 bill she owed me. I probably would have been paid, but a week or two later. In an other instance, a customer on another island wanted a string cover, and I took her cc number. Again, I could have waited for a check, but that also would have taken a week or so. I am about to start doing some work on one of the Army bases here, and they want to pay with a cc. That will be MUCH easier and faster than waiting for the government to issue a check. 



So all in all, Greg, it might cost a few dollars every month, and it is a little bit of a hassle to get set up, but in the long run, I think you'll find that it will be well worth it.  





Willem (Wim) Blees, RPT

Piano Tuner/Technician

Honolulu, HI

Author of 

The Business of Piano Tuning

available from Potter Press

www.pianotuning.com





-----Original Message-----

From: Greg Newell <gnewell at ameritech.net>

To: 'Pianotech List' <pianotech at ptg.org>

Sent: Mon, 14 Jan 2008 9:43 am

Subject: Accepting credit cards





Can anyone say, definitively, that their business grew due to accepting

credit cards? Can anyone else explain the various hassles they’ve

encountered after having chosen to accept them? Has anyone had experience

with the dreaded charge backs? All in all, is it worth it?



Greg Newell

Greg's Piano Forté

www.gregspianoforte.com

216-226-3791 (office)

216-470-8634 (mobile)













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