I'd be absolutely truthful about the condition of the piano to the new owner. Did you take a commission on the sale? If so I'd fell some liability here. I think Ron's right, might be the sellers kind of let you step in this one. Stuff happens, be honest and let it play out. That would be my approach, I mean what the worst that could happen? Fenton ----- Original Message ----- From: "Ron Nossaman" <rnossaman at cox.net> To: <l-bartlett at sbcglobal.net>; "Pianotech List" <pianotech at ptg.org> Sent: Thursday, March 27, 2008 5:32 AM Subject: Re: help > >> A lady bought a little Acrosonic, made in the 70's on my recommendation. >> I'd tuned it for about three years,and last time I saw the piano it was >> in excellent condition. So, today was first tuning for the new owner. I >> noticed the frame separating, what looked like a bit of plate separating >> from the pin block, found sections horribly low- certainly too low to be >> only a year since it was tuned. C#3 I think, the lowest note on the >> treble bridge sounds more like a thud than a note- kind of like a bridge >> separation. Since I recommended the piano, which was in excellent shape >> when I last saw it, I feel somewhat responsible for these people not >> getting what they paid for. >> >> How would others of you handle this? >> thanks >> les bartlett > > I do like Terry said. That was then, this is now, my memory is what it is, > and isn't, and things change. I'll need to look at it again. Even then, > I'm very conservative about endorsing what I find. > > In this case, I wonder if the current condition of the piano is the reason > for selling it, and what the previous owner knows about how it got that > way. I think that's worth asking. I'd also ask if there was any way to > void the sale and return the piano, since it's not in the same condition > as you remembered it. Beyond that, it gets touchier. What was paid for the > piano, and how responsible do you feel? > > Ron N > >
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