[pianotech] can I take a different tack?

[Tom Driscoll]

<James wrote>
Subject: Re: [pianotech] can I take a different tack?



>I do not know why so many people disparage Schaff Piano Supply.  They have
> been my main supplier for 46 years now.  They give good solid service at
> reasonable prices and they are my supplier of all things piano .  Do not
> disparage one of the oldest piano supply companies around.  That is my 2
> cents worth.
> James Grebe



James,
 You make some good points and I too have used Schaff for many years (35!) .
 There is a pattern however of declining quality of parts and tools in my 
opinion.
  Combo handles that the tools won't fit into. Tools that don't even 
remotely resemble the catalog pictures .  Example --I ordered some spring 
clamps for ivory gluing and they were so big and heavy it took two hands to 
open them. (Back they went )
After 30+ years some of my tools have needed replacement . The great quality 
"vintage" stuff with the Schaff   name I get on EBAY  illustrates the 
decline I reference .
I will say that the staff is helpful , delivery is prompt and with Tuners 
Supply  and American gone Schaff is the only option for items not available 
at Pianotek , Mothergoose, Juergen ,Jansen etc. .
I will continue to use Schaff  but am worried because  this is the  trend we 
saw with Tuners and American before their demise.
    JMHO
 Best wishes to you and all my other list pals on this holiday. Especially 
my lurking friend--  D.O.
Tom Driscoll RPT

P.S. One correction--The staff at American was never helpful ! <G>