I should mention that the my tech is beyond newbie now and holding his own...go Norm. David Ilvedson, RPT Pacifica, CA 94044 Original message From: "David Ilvedson" To: pianotech at ptg.org Received: 4/9/2009 11:20:12 AM Subject: Re: [pianotech] loss of a day's work I doubt if she will pay the bill and I'm not getting nasty. I gave her a very business like invoice for a missed appointment. It's her word against mine...so I get nothing. In 36 years this kind of thing has happened very little...one good thing is I'm closer than ever to grands only...I have a newbie tuner who I'm training to do be the spinet expert... '-] David Ilvedson, RPT Pacifica, CA 94044 Original message From: "Ryan Sowers" To: pianotech at ptg.org Received: 4/9/2009 12:59:30 AM Subject: Re: [pianotech] loss of a day's work Yeah, it really is a bummer. But suck it up! It's happened to ALL of us at one time or another. Don't take it personally - it just doesn't pay off. Think of it like coming down with the flu and having to miss a day. The way you handle these types of situations is when you really get show your professionalism. Do you think they will pay the bill? On Wed, Apr 8, 2009 at 11:18 PM, Randy Chastain <Randy_Chastain at sbcglobal.net> wrote: David, Thanks for the rant. That has happened to me before and it was very infuriating, and made me feel totally taken advantage of and disrespected. Since I live in the East Bay Area, I'd like to know who she is so I can stay clear of her. Randy Chastain On Apr 8, 2009, at 10:26 PM, David Ilvedson wrote: List, Excuse my rant...I booked a full day at a music school in Mountain View, California. I've tuned for her several times...8 pianos. We booked this for last Tuesday, she said she was having a meeting with her teachers but would meet in adjoining room so we could work. I had 6 hours for do 8 pianos so I brought a fellow tuner that is working for me. We arrived at 9 am and she said she was surprised to see me, since I hadn't confirmed the appointment...it was a set appointment as far as I was concerned. We confirmed it a week before. She said she had made other arrangements? I was flabbergasted that instead of calling me again if she had a question on the appointment, she instead call another tuner...I sent her a bill for the travel time and the wasted day. If anyone on this list happens to be the other tuner, I'd be interested in what she said to him/her. No hard feelings of course...it's her problem. Does anyone else think it a little strange to call and make an appointment and then make other arrangements instead of checking with the original technician first? I do not remember a confirmation request...but I suppose it is possible...but still she was on the phone...why call someone else instead of me? David Ilvedson, RPT Pacifica, CA 94044 -- Ryan Sowers, RPT Puget Sound Chapter Olympia, WA www.pianova.net -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090409/5bed2eee/attachment.html>
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