Hi, Ken Gerler here, As President of MITA, International and our organization's membership needing parts for Kurzweil, we have been acutely aware of the Y-C situation. Derek is one of three new people hired at Y-C and he has been "installed" in the position of working with warranty issues and "is still learning" his position. As quickly as possible, he is responding to all requests and in the very near future "hopefully" will be able to respond to requests in a 24 hour turn-around time. Ken ----- Original Message ----- From: wimblees at aol.com To: pianotech at ptg.org Sent: Monday, April 27, 2009 8:15 PM Subject: Re: [pianotech] Not again, Young Chang contact for action brackets I hope he reads my message, too. Wim -----Original Message----- From: CHARLES BECKER <cbeckercpt at verizon.net> To: pianotech at ptg.org Sent: Mon, 27 Apr 2009 11:04 am Subject: Re: [pianotech] Not again, Young Chang contact for action brackets Derek from Young Chang e-mailed me today. My brackets are on the way. Model and serial # is all you need. I'll advise when they arrive. ----- Original Message ----- From: "Tom Servinsky" <tompiano at bellsouth.net> To: <pmc033 at earthlink.net>; <pianotech at ptg.org> Sent: Thursday, April 23, 2009 6:04 AM Subject: Re: [pianotech] Not again, Young Chang contact for action brackets > Paul > It's not a matter if YC is supplying them for free or not. It's getting > them to respond to our orders and get the parts out. The last set that I > had to order took 6 months by the time it got to my doorstep. There is no > excuse for that. > As I see it, the handwriting is on the wall for YC and supplying these > brackets. They have already taken a pretty big hit for all of the free > parts they've had to provide, plus the labor services paid in the past. It > all adds up, and guess what, there are plenty more which are going to need > this repair. > Given the down economy and how all businesses cutting back anywhere they > can, it wouldn't surprised in the bit if the YC bean-counters eventually > pulls the plug on providing the free brackets offer altogether. > Tom Servinsky > > ----- Original Message ----- > From: <pmc033 at earthlink.net> > To: <pianotech at ptg.org> > Sent: Wednesday, April 22, 2009 11:34 PM > Subject: Re: [pianotech] Not again, Young Chang contact for action > brackets > > >> >> If Y.C. is still supplying the brackets free, where's the profit motive >> for Pianotek to produce them? When Y.C. were charging $100 or whatever, >> I >> could understand an independent supplier charging less. >> The last set I replaced, Y.C. paid $180 for labor. That was last year. >> Has that changed? >> Paul McCloud >> San Diego >> >>> [Original Message] >>> From: Ron Nossaman <rnossaman at cox.net> >>> To: <pianotech at ptg.org> >>> Date: 04/22/2009 8:11:59 PM >>> Subject: Re: [pianotech] Not again, Young Chang contact for action >> brackets >>> >>> Tom Servinsky wrote: >>> > I'm surprised the folks at the big supply houses haven't jumped on the >>> > bandwagon and started getting these produced for their inventory. >>> > Seems >>> > like this would be a guaranteed cash-cow for many years to come. >>> > Listening Pianotek? >>> > Tom Servinsky >>> >>> I've been wondering about that for years. >>> Ron N >>> >> >> >> >> > > > > ------------------------------------------------------------------------------ Can't afford a new spring wardrobe? Go shopping in your closet instead! -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090428/4ac6fae3/attachment.html>
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