No, you are not the only one who has noticed this. I've encountered this quite often and have thought it was a stupid design to set it up that way in the first place. If the thing isn't working right, we are the ones that have to deal with it in the field not Dampp Chaser. Thanks for your suggestion of the appropriate location of this thing. It will help others as well. I have in the past, taken them away from the pads by sliding them one way or another. -------- Original Message -------- Subject: [admin] Non Function Water Sensor on Dampp-Chaser Tank Date: Sat, 1 Aug 2009 12:47:34 -0500 From: Arbeau Piano <ArbeauPiano at comcast.net> To: <pianotech-owner at ptg.org> *Subject:* Non Function Water Sensor on Dampp-Chaser Tank Has anyone had occasion intermittent problems with the water light on Dampp-Chaser Humidifier Tanks not indicating the tank is low? I have had occasionally systems that the water sensor has not functioned until the Smart bracket(Red Pad) Light is on if even then. Now, I have discovered that *the location indicated for this sensor* from "_Piano Life Saver/Dampp-Chaser_"(see Attached Drawing) *has been in a place that the wicks may occasionally contact the sensor prongs* and fails to signal that the tank is requiring water. Therefore the customer may only have the red lights to indicate that something is wrong until the wicks are bone dry. A few years ago these rods had plastic tubes over them which prevented a completed circuit or false reading based on no contact to the rods. In contacting Dampp-Chaser they have stated this has not been an issue that has been noticed from any other technicians thus far based on "no information to them". *The solution:* is to simply, move the location of the sensor rods to clip/attach off one of the end brackets(instead of the center clip as indicated on their drawing) in a direction that would allow clearance for the wicks should they drift slightly and yet not contact the water sensor rods. Am I the only one that has noticed this??? Sensitive to non-sensors! Jerry, Arbeau Piano _____ avast! Antivirus <http://www.avast.com> : Outbound message clean. Virus Database (VPS): 090803-0, 08/03/2009 Tested on: 8/3/2009 7:04:59 PM avast! - copyright (c) 1988-2009 ALWIL Software.
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