Hi Mike Good to hear. Was your clients piano out of warranty? If so by how much? How did you contact them? I have an e-mail address jchang at ycpiano.com and it came back as undeliverable. Dale Erwin I'm happy to report that Young Chang responded to my invoice for a bracket replacement job in the amount of $200 within two weeks!! Thank you, Young Chang. Mike Kurta, RPT -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20091215/06415602/attachment.htm>
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