Hi Mike
Good to hear. Was your clients piano out of warranty? If so by how much?
How did you contact them? I have an e-mail address jchang at ycpiano.com and it came back as undeliverable.
Dale Erwin
I'm happy to report that Young Chang responded to my invoice for a bracket replacement job in the amount of $200 within two weeks!! Thank you, Young Chang.
Mike Kurta, RPT
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