[pianotech] Tuning in a Down Economy

John Dorr a440 at bresnan.net
Wed Mar 18 06:39:38 PDT 2009


Rather than lower rates, why not give away your tuning for free?

Ok class, stop laughing .  As always, there should be underlying method in 
madness.  And here it is:  I regularly donate tunings to fundraiser auctions, 
especially those that are likely to have music and/or an upscale clientele. 
 You get a tax deduction, you get your name out there, and you might get a new 
customer after his free tuning.

I've had very good success with this.  Besides the auction winner, I usually 
scribble down the names of all the bidders and call them, too.  I get 
permission to do this, and donate 10% of subsequent PAID tunings after I make 
the calls to these people (who demonstrably WANT their pianos tuned) and book 
a few more appointments.  If I can't be present at the event, I'll ask the 
contact person to supply me the names and phone numbers of the non-winning 
silent auction bidders, reminding them that I'll donate 10% of the business 
immediately generated by those calls.

I have my office helper make a really nice certificate entitling the winner to 
a tuning.  My business name is prominent.  It's like putting an 8"x12" 
business card on the table.  And it generates good will of course.

WARNING:  put a fuse on it!  I usually make the certificate good for one year. 
 I don't want them to all pile up on me at once!

Oh, and for a VALUE, if they ask, I quote a tuning PLUS a pitch raise, because 
that's what you'll usually do!  The last auction tuning I did, I asked the 
customer out of curiosity how much it went for.  He told me it was a bit over 
$400.00!!!  Talk about yer upscale crowd, huh?

Last Monday I did a paid tuning for the school that held the auction for the 
$400.00 tuning above.  It pays.  I'm their guy now.

John Dorr
Helena, MT






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